Job Description

Location: Denver, CO / Field-Based Hybrid / Travel to 3 rd Party Managed Sites within the Region Reports To: Vice President of Property Management Region Covered: West Region — Arizona, California, Colorado, Iowa, Minnesota, Oklahoma, Oregon, and Texas Direct Reports: Property Managers, Senior Property Managers, and Property Administrators; functional oversight of third-party property management firms. Company Overview SG Property Services (SGPS) is a vertically integrated real estate firm based in Atlanta, GA, specializing in healthcare-oriented real estate across the United States. SGPS partners with healthcare providers and investors to acquire, develop, and operate high-performing medical outpatient spaces that balance operational efficiency, compliance, tenant service, and long‑term value. Position Summary The Regional Property Manager (RPM) is responsible for the operational, financial, compliance, and service performance of a multi‑market medical office portfolio across SGPS’s West Region. This role leads in‑house property management teams while also overseeing third‑party property management firms in markets without dedicated staff. The RPM ensures all assets are operated to consistent SGPS standards for financial performance, tenant experience, life‑safety readiness, lease compliance, vendor management, and physical condition. The ideal candidate is a strong people leader and vendor manager who can build scalable, repeatable processes across a growing regional platform. Key Responsibilities Regional Leadership & Team Management Lead, coach, and develop regional property management staff, including Property Managers, Senior Property Managers, and Property Administrators. Serve as the primary escalation point for property‑level issues, tenant concerns, emergencies, and service consistency across markets. Third-Party Management Oversight Own relationships with third‑party property management firms and ensure alignment with SGPS service standards, reporting expectations, policies, and compliance requirements. Review budgets, management plans, variance reports, capital recommendations, and support RFPs, onboarding, transitions, and terminations as needed. Provide third‑party property management firms with guidance and training on SGPS accounting processes, tenant communication standards, and internal policies and procedures to ensure consistent execution across all managed sites. Oversee operating budgets, CAM reconciliations, variance reporting, rent collections, accounts receivable, and delegated expense approvals. Monitor lease compliance, critical dates, renewal options, escalations, and other regional portfolio obligations. Tenant Relations, Inspections & Cross-Functional Support Build strong relationships with key tenants, especially healthcare provider groups, to support retention and satisfaction. Resolve escalated tenant matters and confirm property condition, life‑safety readiness, and brand standards through regular inspections. Partner with leasing and asset management on renewal strategy, tenant retention planning, and lease negotiations impacting regional assets. Process, Systems & Compliance Drive consistent use of Yardi or other designated systems, SOPs, checklists, reporting templates, and documentation standards. Identify opportunities to standardize, automate, and improve recurring property management workflows. Qualifications 10+ years of commercial medical office or office real estate property management experience, including supervisory responsibility. Bachelor’s degree in business, real estate, or related field preferred; equivalent experience considered. Proficiency in Yardi and advanced Microsoft Excel skills; Ability and willingness to travel regularly within the assigned region, estimated at 25-40% depending on portfolio geography. Strong customer service orientation, people leadership, vendor management, and accountability skills. Solid financial acumen, including budgeting, variance analysis, expense review, and capital project oversight. Ability to balance regional autonomy with company‑wide standards, reporting discipline, compliance, and process consistency. #J-18808-Ljbffr

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