Job Type: Regular
Work Location:
Client Support Center - Southlake, TX 76092Overview:
2020 Companies, in partnership with our client Dell, is seeking a full-time remote Retail Trainer to join our field team!
The Retail Trainer will implement consistent and effective training programs for both personal development and client product knowledge across the organization. This role will be responsible for developing the curriculum and supporting learning tools for our retail teams. The Retail Trainer will work in an environment of high change and have the capacity for transmitting diverse, complex, and changing information.
What’s in it for You?
Job Description:
Align with Training Leadership to identify and implement plans that address the organization's training gaps
Design learning modules to facilitate new hire, on-going, and leadership training, based on the long-term organizational goals
Develop engaging training manuals, LMS modules, and training decks to create tangible organizational improvement
Implement and accelerate effective and purposeful adult training methods
Research of training trends, techniques, developments, and best practices to enhance engagement and retention of content
Performance Measurements:
Implement consistent and effective training materials for both personal development and client product knowledge across the organization
Works well in an environment of high change and have the capacity for transmitting diverse, complex, and changing information
Ability to work with multiple decision makers to support various business needs with impeccable integrity and commitment to customer and partner satisfaction
Qualifications:
Bachelor's degree or higher in Education, Business, or related field
3-5 years' experience in training and development
3+ years' experience of leadership experience
Successful training experience/proven track record in performance management
Advanced PowerPoint skills
Ability to travel up to 25%
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
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